Step 1: Click on Join Pre-orders!
Step 2: Select collection method
Select from available collection methods provided by the traveller. They can either provide meetups, collect via Park-&-Parcel Locations or have your item delivered to your doorstep via our 3rd party logistics partner. (Self-collect at Airfrov Collection Centre not available for Pre-orders. Most travellers tend to be flexible with meetup options, so feel free to check with them if they can meet at an alternative date/time!)
Step 3: Make a deposit!
Make a payment through any of the following methods: Credit card, DBS PayLah!, or bank transfer. Your deposit will be held safely with Airfrov until you acknowledge that you have received your item.
Step 4: Wait for the traveller's return, receive your item!
Once your order has been submitted, the traveller will proceed with the purchase of your order. You will be notified when the traveller confirms that your order has been purchased. Once he/she has returned, your item will be dispatched through your selected collection method.
Track the status of your order via the order timeline!
Step 5: Release Payment
Once you have received your item, either directly from the traveller or when it has been delivered to you, remember to click on the 'Release Payment' button on your Airfrov app/website so that the traveller can get paid!
Step 6: Enjoy your product!